Membership Terms & Conditions

Membership benefits are available to active members in good standing during the term of their membership only. If your membership ends, terminates, or is otherwise not in good standing, you will be prohibited from using any such benefits.

Membership Credits – The Skin Savings Membership is $100 per month and the Beauty Bank membership is $250 per month.

A monthly payment is charged via EFT (electronic funds transfer) beginning 30 days from the day you sign up and continues monthly on your anniversary date until termination. Each month an EFT is charged to your account you receive a credit under your account. This credit is available for you to redeem for a treatment or for retail based upon scheduling and availability.

Cancellation requires 30 days prior written notice any time after your first monthly payment. There is a 90-day minimum membership commitment. If you desire to terminate before your forth monthly payment is drawn, you will be required to pay the forth month, and then your membership will terminate 30 days therefrom. To terminate your membership, you must give written notice to Hello Smooth Med Spa in writing and receive written confirmation of such termination in order for such notice to take effect. Hello Smooth Med Spa receives the right to terminate any membership for any reason at any time without notice or refund. 

Additional Purchases – Members may purchase an unlimited number of additional services and products for their personal use at the discounted rates given within their membership level. Discounted services may not be scheduled or transferred to any one else for nay reason at any time. 

Rollover Privileges – Members may rollover any unused credits to the following month. Upon termination of your month to month membership, accumulated member credits expire and are non-refundable 90 days after you cancel your membership. Additionally, these credits may not be refunded, withdrawn or transferred. 

Retail Discounts – A 10% discount is given to all members on skincare / retail product purchases while membership is active. current and only during the Term of your membership. 

Service Discounts – Vary based on membership level:

Skin Savings ($100 Monthly Fee) Service Discounts:

  • 15% off Facials and HydraFacials
  • 15% off SkinPen Microneedling and RF Microneedling
  • 15% off Laser Skin Resurfacing (LaseMD, CO2 Laser, COOLPEEL, Hollywood Spectra Laser)
  • 15% off Skin Peels

Beauty Bank ($250 Monthly Fee) Service Discounts:

  • 15% off Facials and HydraFacials
  • 15% off SkinPen Microneedling and RF Microneedling
  • 15% off Laser Skin Resurfacing (LaseMD, CO2 Laser, COOLPEEL®, Hollywood Spectra Laser)
  • 15% off Skin Peels
  • 15% Off Filler & Injectables (Restylane Fillers, Juvederm Fillers, Sculptra, Radiesse, RHA, Versa, EZ GEL, PRP/PRF)
  • 10% Off Botox or Dysport Treatments (min. 30 units Botox® and 90 units Dysport®)

Memberships are non-transferable and non-refundable.

It is the Member’s responsibility to notify Hello Smooth Med Spa about any changes in address, contact information, bank wire information and/or credit card information. If your payment method declines, your membership benefits shall cease after 2 attempts to collect payment has failed. 

Guests must follow spa directives, rules, regulations and policies, as amended from time to time. Hello Smooth Med Spa reserves the right to refuse or discontinue services or membership benefits for any reason.

Hello Smooth Med Spa reserves the right to modify/change spa rules, policies, regulations, services, membership benefits and pricing with reasonable notice.

Hello Smooth Med Spa Booking Policies:

  • Cancelation Policy: We have a 24-hour policy for late cancellations. Cancel notifications given less than 24 hours prior will result in a non-refundable fee of $50.
  • Late Policy: Our late policy is a 15-minute grace period. If you are more than 15 minutes late to your appointment, you will need to reschedule and will be subject to a non-refundable fee of $50.
  • No Show Policy: No showing to any appointment with result in a non-refundable fee of $100.
  • Communication Policy: Please only call or email us to inquire about scheduling, re-scheduling or canceling an appointment. Sending a message through social media outlets is not considered an appropriate form of scheduling, re-scheduling or canceling.

Age requirements for receiving services at Hello Smooth are as follows:

  • Dermal Filler: Must be 21 years or older to receive filler treatments.
  • Botox or Dysport: Must be 18 years or older to receive Botox or Dysport treatment.