About Us

Luxury and expertise, at your service.

To us, beauty is about more than looks. It’s about feeling confident in your skin and at home in yourself. Every member of our team has experienced the negative impact of skincare issues on our lives—shaving twice a day, carrying tweezers in our purses at all times, or hiding embarrassing wrinkles with bangs! We’ve dedicated our professional lives to making a positive impact on others through quality skincare services.

At Hello Smooth Med Spa®, we combine nearly 30 years of industry experience, 9 years in business, and a deep passion for customer service with proven cosmetic products and treatments. The result? Transformational experiences that go more than skin deep.

Put simply, we create space for relaxation, healing, and rejuvenation for the day ahead.

Your next beauty chapter is about to begin. Ready?

We’re here when…


  • You want to look younger, sexier, and more confident while still looking like yourself
  • You’re tired of feeling insecure about aspects of your physical appearance like saggy, dull, or bumpy skin, wrinkles, unwanted hair, and acne
  • You’re looking for guidance from a trusted professional on what treatment is the best fit for your unique situation

We never compromise on

Our Values

Honesty · Respect · Ingenuity · Inclusivity · Trustworthiness

five time award winning med spa


Voted #1 Laser Hair Removal Jacksonville FL

badge with words "2020 Winner VOID No. 1 in the 904"

2016

2017

2018

2019

2020

Meet Team Smooth

Pilar Hogans, NP-C

Board Certified Nurse Practitioner

headshot of Raquel Maccagno

Racquel Maccagno, NP-C

Board Certified Nurse Practitioner

headshot of Francesca Giustino

Francesca Giustino, LE

Licensed Esthetician & Electrolysis Laser Provider

headshot of Hanna Moran

Hanna Moran

Office Manager & Lead Consultant

headshot of Crystal Harris

Crystal Harris

Beauty Consultant

headshot of Natasha King

Natasha King

Beauty Consultant

headshot of Taylor Hamm

Taylor Hamm

Beauty Consultant

headshot of Kasey Bubb

Kasey Bubb

Marketing Manager

Client Praise

“Love it here! I always feel super nervous about going to places like these, feeling like I don’t fit in- but that is never the case at Hello Smooth. I am always welcomed so warmly and by name. EVERY service I have gotten there has left me so happy and the staff are so passionate about their jobs- IT SHOWS.

I have never been to another injector because I don’t want to! Pilar is the best in Jax, there’s no question in my mind. The facility is so cute, always so clean, smells amazing, and I never have to wait long for my service- even when I am early. HIGHLY RECOMMEND!”

Courtney G.